Refund Policy

Last updated: August 1, 2026
Effective date: August 1, 2026

This Refund Policy explains how cancellations and refunds work for Local Dating Premium purchased through our website or mobile apps. It applies together with our Terms of Service and Privacy Policy.

Important: Where you buy Premium determines who handles billing and refunds. Purchases on the website are processed by Paddle (our Merchant of Record). Purchases on iOS or Android are processed by Apple or Google, not by Local Dating or Paddle.

1. Web Premium (Paddle)

When you subscribe on app.localdating.app, payment is handled by Paddle.com Market Limited (“Paddle”).

Cancellation: You may cancel auto-renewal at any time from your Local Dating account settings (web) or via Paddle’s customer portal / receipt emails so that you will not be charged for the next billing period. Access typically continues until the end of the period already paid.
Refunds: Refund requests for web subscriptions are reviewed under Paddle’s buyer policies and applicable law. Contact us at support@signatic.com with your account email and Paddle transaction / receipt details, or use the support links in your Paddle receipt.
Chargebacks: Please contact support before initiating a chargeback so we can help resolve the issue.

Paddle’s own terms and refund practices may also apply to the payment transaction: see Paddle Checkout Buyer Terms.

2. Apple App Store (iOS)

Subscriptions purchased through the App Store are billed by Apple. Local Dating cannot issue App Store refunds directly.

Manage or cancel in Settings → Apple ID → Subscriptions on your device.
Request a refund via reportaproblem.apple.com or Apple Support.

3. Google Play (Android)

Subscriptions purchased through Google Play are billed by Google. Local Dating cannot issue Google Play refunds directly.

Manage or cancel in Google Play → Payments & subscriptions.
Request a refund through Google Play’s subscription / order help flows where available.

4. Free trials and promotional periods

If a free trial or promotional price is offered, cancellation before the trial or promo ends usually avoids conversion to the paid price. After conversion, the rules in sections 1–3 apply.

5. Service issues

If Premium features fail due to a verified service outage or billing error on our side, contact support@signatic.com. We will investigate and, where appropriate, work with Paddle, Apple, or Google to correct the charge or restore access.

6. Changes

We may update this Refund Policy from time to time. The “Last updated” date at the top will change when we do. Continued use of paid Premium after an update constitutes acceptance of the revised policy, except where applicable law requires otherwise.

7. Contact

Email: support@signatic.com
Website: https://localdating.app